COURSE: Crisis Communication and Management

Facilitator: Alex Ogundadegbe

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ALEX OGUNDADEGBE

Objective:

To provide a concise yet comprehensive understanding of effective crisis communication and management strategies, focusing on practical skills for real-world application.

Course Content (Topics):

Introduction to Crisis Communication 

Key Principles of Crisis Management 

Crafting Crisis Messages

Managing the Digital Landscape 

Crisis Simulation Exercise 

Post-Crisis Recovery and Learning

Key Takeaways:

Be prepared with a clear crisis plan.

Communicate with clarity, empathy, and transparency.

Leverage social media and technology effectively.

Always evaluate and learn from each crisis experience.